Welcome to Crosswind Travel. Protecting your privacy is our priority. This Privacy Policy explains how we collect, use, share, and safeguard your personal information when you book flights, accommodations, or other services through our website.

Information We Collect

Details You Provide:
When making a booking, we collect personal details such as your name, contact information, payment details, and travel preferences to process your reservations.

Technical Data:
We also gather information like your IP address, browser type, device details, and browsing activity to maintain website security and improve functionality.

How We Use Your Information

• Booking & Services: To confirm, manage, and personalize your travel arrangements.

• Customer Support: To assist you with inquiries, updates, or changes to your reservations.

• Analytics & Marketing: With the help of tools such as Microsoft Clarity and Microsoft Advertising, we analyze site usage and tailor marketing communications.

• Legal Obligations: To prevent fraud and comply with applicable laws and regulations.

Sharing of Information

• Travel Partners: We may share necessary details with airlines, hotels, and service providers to deliver your bookings.

• Legal Authorities: Information may be disclosed if required by law or to protect the rights and safety of Crosswind Travel and our customers.

Security Measures

We use technical and organizational safeguards to protect your personal data from unauthorized access, misuse, or accidental loss.

Data Retention

Your information will be retained only as long as needed to fulfill the purposes outlined in this policy or as required by law.

Your Rights

• Access & Updates: Review and correct your personal information.

• Withdraw Consent: You may object to or withdraw your consent for data processing.

• Deletion & Restriction: Request the removal or limitation of your data under certain conditions.

• Data Portability: Obtain a copy of your information in a structured format.

• Opt-Out of Marketing: Unsubscribe from promotional messages at any time.

International Transfers

Your personal information may be stored or processed outside your home country. In such cases, we ensure appropriate safeguards are in place to protect your data.

Policy Updates

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The “last updated” date will be revised whenever updates are made.

Contact Us

If you have any questions or concerns about this Privacy Policy or how your information is handled, please reach out to us at:

Crosswind Travel
51 Lord Street
Manchester, United Kingdom
Email: info@crosswindtravel.co.uk